Refund Policy
At andersson-bell.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, you may be eligible for a refund or exchange under the following conditions.
Eligibility for Refunds & Exchanges
- Items must be returned within 14 days of delivery.
- Products must be unused, in their original condition, and include all tags and packaging.
- Final sale items, including discounted or promotional products, are not eligible for returns or refunds.
How to Initiate a Return
- Log in to your account on Andersson-Bell.com and navigate to the order history section.
- Select the item(s) you wish to return and follow the provided instructions.
- Once your return is approved, you will receive a return authorization and shipping instructions.
Refund Processing
- Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item(s).
- Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
Exchanges
- Exchanges are subject to product availability. If the desired item is out of stock, a refund will be issued instead.
Damaged or Defective Items
If you receive a damaged or defective product, please contact our customer service team within 48 hours of delivery. We will arrange for a replacement or refund at no additional cost.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Underwear, swimwear, and other intimate apparel.
- Customized or personalized products.
- Items marked as “Final Sale.”
For any further questions regarding our refund policy, please visit Andersson-Bell.com.